• iOS 9.2 devices don't sync anymore

    Hello, we updated some devices to iOS 9.2. Now the devices don't sync anymore. The SMC app (5.1.2.4 and 6.0.0.10) syncs, but reports the last status (before iOS update). A SMC server triggered sync for the devices itself fails. Last sync timestamp…

  • Require Passcode Time Delay

    We have a mobile policy set to auto lock our devices after 3 minutes, but would also like to set the requirement for entering a passcode after 1 minutes. Right now the phone screen will "auto lock" after three minutes, but an end user could immediately…

  • Problem with answering Mails on iPhone

    The environment: Exchange 2013 (EAS-Proxy) Sophos Mobile Control iPhone What works: - Iphone getting E-Mails from Exchange What not works: - when answering Mails on Iphone they are stay in Outbox - Conact and Calender changes didn…

  • SSP - Device selection type issue

    Hello, wondering if someone can shine some light on this or if the problem is experienced elsewhere. When accessing the SSP on iOS devices, the device selection radio button is not responsive. The default selection when the page loads is Android. When…
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