• Secure Email iOS version 8.32.3 - Can't sync new mails

    Hello, one of our customers uses Sophos Mobile Central. This week one employee got a new iPhone (iOS 14.6). We could enroll the new device without any problems and also get access to the email container. But after that the user only can see…
  • Samsung S8 Exchange Mailbox profile Uninstall

    Aloha, we are testing our Sophos central MDM and I wiped my phone, added Sophos Mobile Management and installed the profile with an exchange account. created the account. When i go to uninstall the profile it does not remove the exchange account, as…
  • Mail App (Android): Problems with attachments

    Hello, we are using the sophos mail app and there are two problems: 1. Our users create events with attachments in Outlook, but we don´t see these attachments in the mail app. Is this correct? 2. Our mail app don´t send any mails if there are attachments…
  • Over the weekend my iOS devices quit syncing with the SMC server.

    Rebooted the server and now the Android devices aren't able to download mail or sync either. Any task I run just stays in 'notified' status. Currently checking firewall settings and logs but nothing changed over the weekend with those settings and I'm…
  • SMC 6.0.5 Exchange 2016 supported?

    Hallo zusammen, ist der aktuelle Exchange 2016 in SMC 6.0.5 supported? Wenn nicht, für wann ist der Support geplant ? Besten Dank Micha
  • Exchange profile deploy error -27

    I am trying to deploy an Exchange ActiveSync profile to my mobile users. I'm using a Samsung S6 (so its Android) When I deploy (task) the profile with the Exchange configuration I receive an error with the notification that it completely failed .…