Hi, everyone I have the problem that no task bundle can be seen in the wizard, although one was created for iOS. What do I have to set so that I can also use them here? Screenshot attached Best regards

is it possible to process OEM config and XML code to push android OS updates to devices?

Hi, I've been using a task bundle to force iOS tablets to update to the latest version, most recently 15.5 to 15.6. When I transfer the task bundle to the iPad, I see a pop up on the iPad screen with three options along the lines of "Install now," or…

Is there a way to remotely enable or disable Location services on Mobile devices? Once enabled / disabled , is there a way to prevent the mobile user from changing that setting?

we have a large number of clinical devices which need manual intervention on the device itself when the Android enterprise policy wifi policy deployed via SMC, these devices are critical to the originations clinical areas. we need to be sure when we…

Hi, we use the Sophos Mobile 9.7.3 I have 100 managed Android tablets, Samsung A7. Some of them make problems with the sync. The tablet in my example was last used in January, and it has an unlock-password (PIN), due to company restrictions. The user…

I would like to allow employees to create Whatsapp contacts. Currently this does not work, there is no error message but the contacts are not saved. It is not clear why. The iOS Restrictions are like that. The Device has no Compliant

We cannot enroll Samsung devices after the last security patch that samsun launched. The Phone starts the setup process but does not complete it and says it fails. It doesn't even install the Sophos Mobile controll app.

i am trying to enroll new galaxy tab 2 device and when i get to the google email i enter afw#sophos as instructed but nothing sophos related installs and I end up at the desktop with no enrollment completed. i cannot click on anything in the play store…

Does anyone know why? Location: Germany

after publishing a new policy, currently not unlocked iPads dont apply the new policy and if not unlocked within the next few days, the assign policy task fails completly. Is there a way to increase the amount of retries for assigning new policies to…

we have been given a private app to deploy to many devices, when trying to upload to private apps sections in the managed google play from sophos mobile apps we receive the error "Upload a new APK file with a different package name" this appl has been…

Good day Folks, I would like to block the use/download of all existing applications and run only one native application developed for the company. Is this possible to do? I would not like users to use anything else, no calls, no messages, just the…

Hello, I am new to Sophos Mobile, and currently working on iPads. I have successfully deployed iPads to Sophos using Configurator. After removing all payloads in configurator (most importantly any restrictions), I still can't do the following: 1)…

I have Android Enterprise set up in Sophos Mobile. How do I use the managed configuration for outlook? We are using Exchange On-Premises (not 365). I have found conflicting answers that it is even possible. Please provide screenshots if you can…

Hello Boys and Girls, We have 50 plus IPADs we manage via Sophos Central Mobile. We want to be able to share a set of contacts for all our IPAD users. Any ideas on how to tackle this. It appears the built in contact apps is not going to work. I could…

Good afternoon all, Hopefully you can help. We appear to have a strange issue in Central Mobile with Android Full Device Managed devices. Presently all devices had a user assigned that was sync'd with AD. Recently (not sure when) all the Sophos…

I am looking for some input on Sophos Mobile I have a 12 and 10 y/o who now have iPads for school, we bought them not the school. I’d Sophos Mobile a good solution for apps, and other items. Kids click on ***, school uses open DNS for filtering while…

Hello Sophos-Community, is it possible to upload a PDF to a device? I have to load it onto each of our 200 tablets. Thank You.

Hello everyone, We have a group of Android Devices which are currently managed by the Sophos Central Mobile console. We wan't to apply web control for certain websites on those devices. But when I'm not able to fiind any section where I can…

Dear All, I have enrolled the Sophos control with the Central account and Using the app menu I pushed the Sophos Security app in task bundle. Its installed on my mobile but it is not controlled by Sophos Central. Do I enrol manually to Sophos security…

I am setting up iphones with Sophos Mobile Control (Server version: 6.1.8 (rev 7159)). We setup and install the phone using a company itunes id, then we logout of that account before giving it to the user so they can login with their own if needed. Everything…

Rebooted the server and now the Android devices aren't able to download mail or sync either. Any task I run just stays in 'notified' status. Currently checking firewall settings and logs but nothing changed over the weekend with those settings and I'm…

I created a task bundle that would remove 15 different applications off of a Samsung Galaxy Tab 2 10.1 that is running on Android 4.1.2. Some of these apps are system apps. When I attempt to transfer the task bundle to the tablet, the state of the task…