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Sophos Secure Email (Android) - Contact synchronization

Sebastian Kerstan

Hello everyone,

 

we have two questions regarding the contact synchronization in the Sophos Secure Email app for Android.

1. Is there a way to initate the synchronization on demand?

2. How can I synchronize subfolders in my contacts?

 

Best regards,

 

Sebastian



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  • +1

    Hi Sebastian,

    1. Is there a way to initiate the synchronization on demand?

    Ans: When the app is opened you could just pull down the list of emails to perform the sync.

    2. How can I synchronize subfolders in my contacts?

    Ans: Unfortunately, this feature is currently not available. Hopefully, you can expect the feature in the future version. There's  a feature request raised already. Please click here to vote.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    Hello Haridoss,

     

    1. I tried to pull down and initate the sync this way, but it didn't work.

    2. Thank you for the link, I already voted on this suggestion :-)

     

    Thank you for the informations regarding these topics.

     

    Best regards,

     

    Sebastian

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