Wipe or unenrol and VPP license assignment reclaim

Hi Andrew Mullins 

I assume the VPP license are associated with the user account, then user account needs to be removed to release the VPP license. During the initial setup, users would have receive an email containing a link which they have to click on. If the procedure is done on an iOS device, they would had authenticated with their Apple ID. After the user signed in, the Apple ID will be associated to the VPP account.

Please refer Apple Volume Purchase Program together with Sophos Mobile Control for more details.

Hope it helps.

Hello,

thank you for your reply.

The VPP licences are assigned to the devices not the user account :-(

The devices are all supervised and have never ever had an apple ID associated with them, everything is setup either by apple configurator supervision for legacy devices or apple DEP enrolment, all apps are silently installed via SMC and VPP without user interaction or authentication.

kind regards

Andy

Hi Andrew Mullins 

From SMC 5.0 and higher we can have both user based and device based VPP license setup. If the VPP license is device based, then wiping the device should free up the used license.

thanks ill keep monitoring it, i asked as we appear to be running out of licenses as we are replacing 650 apple devices and previously held 1000 licenses per app.