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Your device might be at a risk - how to diasable message?

g w

Hello,

I use Sophos Mobile Security. Every few hours Sophos reports 'your device might be at a risk' in the message-bar of my android because my phone is rooted. I did this intentionally and don't want to change it. I need root for flightmode and other things.

How can I disable this message without desiabling everey new message like virusreport etc.?

Thanks for help.

 

Regards

gw



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  • 0

    Hi  

    Unfortunately, we do not have an option to disable this alert. As the rooted devices are not safer (not recommended) and Sophos Mobile Security is a security product it would keep throwing the Alert as the device is really at risk. 

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

  • 0 in reply to Haridoss Sreenivasan

    Hello

    and thank you for the quick answer!

    I realy like the app Sophos Mobile Security but I can not understand why I'm not allowed to disable root-alert, but it's possible to disable other messages and alerts like call blocking or device encryption. I think they can be disabled because the user has been informed of the ristk and can decide what to do.  And when I'm rooting my device I know about the risk and can decide to leave it rooted. After being informed I would like to disable this alert, too.

    Sorry but under these circumstances I'll look for another security-app for my device.

    Best regards

    gw

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  • 0 in reply to Haridoss Sreenivasan

    Hello

    and thank you for the quick answer!

    I realy like the app Sophos Mobile Security but I can not understand why I'm not allowed to disable root-alert, but it's possible to disable other messages and alerts like call blocking or device encryption. I think they can be disabled because the user has been informed of the ristk and can decide what to do.  And when I'm rooting my device I know about the risk and can decide to leave it rooted. After being informed I would like to disable this alert, too.

    Sorry but under these circumstances I'll look for another security-app for my device.

    Best regards

    gw

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