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Update SMC 4.0 to SMC 5.0

rosyidiysor

Hello,

I want to update version of my SMC from version 4.0 to 5.0. When installed version 4.0, all system property checker is successfully checked. Now, when i updated version to 5.0, the system property checker have 2 rules failed to check.

Regards,

Rosyid



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  • 0

    Hi Rosyid,

    looking at the provided screenshot your server has an HTTP Proxy configured.
    So it seems your HTTP Proxy does not allow TCP traffic to "services.sophosmc.com" and "gateway.push.apple.com".
    In that case, it must be allowed on your HTTP Proxy.

    If your SMC server does not require the HTTP Proxy, temporary disable the HTTP Proxy in the Internet Explorer of your server and try the update again.

    Hope this helps.

    Best regards
    Stefan

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  • 0

    Hi Rosyid,

    looking at the provided screenshot your server has an HTTP Proxy configured.
    So it seems your HTTP Proxy does not allow TCP traffic to "services.sophosmc.com" and "gateway.push.apple.com".
    In that case, it must be allowed on your HTTP Proxy.

    If your SMC server does not require the HTTP Proxy, temporary disable the HTTP Proxy in the Internet Explorer of your server and try the update again.

    Hope this helps.

    Best regards
    Stefan

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