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SMC 6: Auto-enrolled iPads and Control App

Detlef

Last posting this year:

My iPads get the auto-enrollment-Link from the Apple configurator 2. Then after 4-5 times tipping on the touch-screen (next, next, yes, confirm, ... boring stuff) and the final "here we go" the iPads are in the SMC (with those weird naming convention iPad5,3 DAVCDEGGGVJ). I made a compliance-rule to install the Control-App when it's not installed. Works fine, Control-App ("bought" via VPP) comes to the iPad and asks whether it's allowed to send sounds and so on, the usual stuff. When I open the app, it crashes.
BUT: when I do not install the control-app via the compliance-policy but with the same task-bundle assigned to that iPad, everything is fine, control-app does not crash and can be opened.


The control-app comes from the app-store via VPP.


Merry X-mas and a happy new year

/Detlef



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  • 0 in reply to HermannDering
    Hi Hermann,
    my problem was that I installed an outdated ipa-File hosted on my SMC-Server. The most actual version of the control app in the app-store is important so you should be sure to use that version. That solved my Problem and hopefully yours too.

    /Detlef
  • 0
    @Detlef
    I have the same problem. I activated "install smc app" in my device-group and the control-app crashed and can't be opened.
    I deactivated the function "install smc app" and created a task to install the control-app if it is not installed (required apps - compliance rule) but it doesn't work (entgültig fehlgeschlagen).

    Do you have a idea what I can do?
  • 0
    Found it: In my device-group "install smc app" was activated. And there I installed an older version of the control app (ios-package). Now everything works fine.
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