Secure Email for Android - Notifications do not work unless app is open?

RE: Secure Email for Android - Notifications do not work unless app is open?

SDU — Tue, 05 Jan 2016 10:34:35 GMT

Hi Scot,

at the moment there is no new update on that topic due to holiday season.
Once I receive an update, I will post it here.

Best regards
Stefan

RE: Secure Email for Android - Notifications do not work unless app is open?

ScotMaples — Mon, 04 Jan 2016 08:48:51 GMT

Any idea if there will be a fix for this? This bug is holding up a deployment for us, so I'd appreciate any kind of info on this issue.

Thanks

RE: Secure Email for Android - Notifications do not work unless app is open?

SDU — Wed, 23 Dec 2015 04:42:18 GMT

Hi All,

thank you for sharing your findings.
I have forwarded the provided information to our development team for further analysis.

Best regards
Stefan

RE: Secure Email for Android - Notifications do not work unless app is open?

JoshRosenkilde — Tue, 22 Dec 2015 15:31:04 GMT

i havent completed my testing but it seems i also only receive email notifications if the app has been opened or running in the background. Emails will not push to the app otherwise.

RE: Secure Email for Android - Notifications do not work unless app is open?

ScotMaples — Tue, 22 Dec 2015 09:41:31 GMT

It can be running in the background for notifications to work properly. We just discovered this amongst our test group when some wondered why meeting reminders weren't popping up. The Secure Email apps were closed on those devices. New msg notifications act the same - tested and confirmed on multiple devices.

RE: Secure Email for Android - Notifications do not work unless app is open?

SDU — Tue, 22 Dec 2015 09:37:15 GMT

Hi ScotMaples,

can you please clarify what you exactly mean with "unless the app is open"? Do you mean running in the background / task manager? Or only if open in the foreground?
This might be a bug which I then have to forward to our developers.

Thanks & Regards
Stefan