How to add Fullname of the User in the default signature

Hi Filipe,

Thanks for reaching out to the Sophos Community Forum.

Is this configuration you're modifying within a Sophos Container policy or is this within the "Managed configuration" menu under "Apps > Android > Sophos Secure Email > Managed configuration"?

Hi Qoosh ,

the configuration that im trying to modify is under "Policies > iOS & iPadOS > My Container Policy > Work Mail > Default signature" 

The CUSTPROP Variable that im trying to define is under "Setup > Sophos Setup > Customer properties"

Hi Qoosh ,

the configuration that im trying to modify is under "Policies > iOS & iPadOS > My Container Policy > Work Mail > Default signature" 

The CUSTPROP Variable that im trying to define is under "Setup > Sophos Setup > Customer properties"

Looking into the Customer Properties section, it looks like this will only allow you to reference static values that you define. 

When using the %_USERNAME_% value, this should use the "Exchange Login" property of the user assigned to the device. When checking the entries present under the "People" tab, does this look to be accurate? 

What may also help is to use Sophos ADSync or Azure ADSync so the values are automatically populated and match what you have defined in your AD environment. Checking ADUC to see what value is present for "Exchange Login" in relation to one of the user entries may also help with this. 

Hi Qoosh ,

yes using the %_USERNAME_% value, gives me the Exchange Login. But this is only the personnel number, not the full name.

We are using the ADSync tool, to get every user having an iPhone sync in to the MDM.