you are right. I hadn't assigned the app group. now I have another question, how do I enable the status bar, so that the user sees what % the battery is? because i can enable and disable only notifications and volume.
I've split this post into a new thread so it's easier to find for others.
It looks like this is not currently possible. I suggest sending in a feature request for this to be added to Sophos Mobile, as it appears it is possible to adjust the configuration payload to allow this.
You can do this by reaching out to your Sophos Account Manager. If you'd like assistance in finding out who that may be, please send me a private message and I'd be happy to help.
so there aren't method to know battery of the phone??? and when the phone is discharge, alert with some pop up or not??