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Cannot add user policy to task bundle

Why can i not add my user policy for iOS to the task bundle i created for iOS ?



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  • Hi Caitlin,

    Thanks for reaching out to the Sophos Community Forum. 

    I suspect you're running into this issue because User Policies require a user to be assigned to the desired device. Task Bundles cannot discern whether a user is already applied to the device, so this option is not available in the task bundle.

    If you would like to see changes made in the future so that this is possible, I suggest reaching out to your Sophos Account manager to raise this as a feature request. If you'd like assistance in finding out who that may be, please send me a private message, and I'd be happy to help.

    Kushal Lakhan
    Global Community Support Engineer
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hi Caitlin,

    Thanks for reaching out to the Sophos Community Forum. 

    I suspect you're running into this issue because User Policies require a user to be assigned to the desired device. Task Bundles cannot discern whether a user is already applied to the device, so this option is not available in the task bundle.

    If you would like to see changes made in the future so that this is possible, I suggest reaching out to your Sophos Account manager to raise this as a feature request. If you'd like assistance in finding out who that may be, please send me a private message, and I'd be happy to help.

    Kushal Lakhan
    Global Community Support Engineer
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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