This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

google error - Verify that its you

Hi

I've just enrolled a Samsung S22 ultra to Sophos and its enrolled okay but when i go to google play. Its saying: You were signed out of your google account. Sign in again to continue. I did a different mobile yesterday with the same enrolment and it auto signs into google. I've never had to sign in before.

Has anyone else had the same issue and managed to solve it?



This thread was automatically locked due to age.
Parents
  • Hi Daryl,

    Thanks for reaching out to the Sophos Community Forum. 

    If your device was enrolled using one of the Android Enterprise management modes, the Google Play store will typically be inaccessible. Instead, you will only be able to browse the "Managed Google Play" store. This limits the apps you can download to only those that have been approved in Sophos Mobile. 

    There are settings that can be changed to allow full access to the Google Play store as well. Within your device Policy, selecting "Add configuration > Google Play" allows you to refine the level of access you'll have. 

    Kushal Lakhan
    Global Community Support Engineer
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hi Daryl,

    Thanks for reaching out to the Sophos Community Forum. 

    If your device was enrolled using one of the Android Enterprise management modes, the Google Play store will typically be inaccessible. Instead, you will only be able to browse the "Managed Google Play" store. This limits the apps you can download to only those that have been approved in Sophos Mobile. 

    There are settings that can be changed to allow full access to the Google Play store as well. Within your device Policy, selecting "Add configuration > Google Play" allows you to refine the level of access you'll have. 

    Kushal Lakhan
    Global Community Support Engineer
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Children
No Data