hello, we are trying to enrol devices via afw#sophos, the enrol never completed once the qr code is scanned.
i have a bundle setup with device enrolment and a device policy applied. it never seems to talk back to the server never becomes managed. see screen shot after 24 hours waiting. connected with full 4g
mdm device enrolment for android and apple manually and dep all is working fine.
can anyone suggest anything?
This Appears to be fixed, it seems you cannot present an enrolment task bundle from super admin. you must create an enrolment task bundle within each container and enrol using that. you can present a policy…
By any chance have you already tried rebooting the device and connect the device to your domain network then connect back to mobile Data?What was the current OS version of your mobile device?
are there any restrictions on creating enrolment task bundles from super admin and presenting them to customer containers to use and enrol devices with? thanks