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Android Enterprise Device Enrolment

Andrew Mullins

hello, we are trying to enrol devices via afw#sophos, the enrol never completed once the qr code is scanned.

i have a bundle setup with device enrolment and a device policy applied. it never seems to talk back to the server never becomes managed. see screen shot after 24 hours waiting. connected with full 4g

mdm device enrolment for android and apple manually and dep all is working fine.

can anyone suggest anything?



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    Hi Andrew,

    By any chance have you already tried rebooting the device and connect the device to your domain network then connect back to mobile Data?
    What was the current OS version of your mobile device?

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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  • 0

    Hi Andrew,

    By any chance have you already tried rebooting the device and connect the device to your domain network then connect back to mobile Data?
    What was the current OS version of your mobile device?

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  - Visit Sophos Techvids
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