Suddenly Unable to enrol any Device (Critical this is fixed asap) Support request number 03262256

Hello,
we have recently upgraded our server OS to Server 2019, following this we have upgraded the sophos mobile Server Application to the latest available on your download website. since the upgrade (2 weeks ago) we have experienced no issues with the application, infact known issues were fixed and the system was operating 100% correctly.

today when attempting to enrol any Device on any platform the system just hangs when attempting to generate the enrolment QR code. i must stress this is incrediualy urgent, i am on leave (i Manage the MDM solution) but have been brought in to try resolve. please can you contact me urgently so we can try and resolve.

support call logged as critical.

Parents Reply Children
No Data