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Android Enterprise Superadmin created task Bundle

Hello, i have created and setup Android enterprise using a work profile. this alla ppears to be working fine however i have one problem.

i like to create policies and task bundles via superadmin and then apply these policies and bundles to customer containers to techs cannot amend these, however the task bundle to created, if i amend this bundle to include a managed google play app "Install managed Google Play app" i dont have any apps in the list to choose from and there is no option to specify an App ID.

we have enrolled Android Enterprise in one of the customer containers and approved a list of apps, within the super admin container under setup\Android there is no options to enrol android enterprise.

could you explain how i get this to populate please?

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0 Shweta over 3 years ago

Hi Andrew Mullins

You are facing this issue when you are logged in with the Superadmin account only? I will check this with my team and shall update you.

Shweta

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0 Andrew Mullins over 3 years ago in reply to Shweta

yes i can create task bundles and populate them with apps within the customers containers but when logged into Superadmin, Task Bundles\Android i cannot populate it with apps as there is none showing in the list as seen in the screen shot. many thanks for your help.
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0 Shweta over 3 years ago in reply to Andrew Mullins

Hi Andrew Mullins

I have checked this with my team, this is not possible to inherit the Superadmin account task bundles apps. As in Android Enterprise, the customer has its own unique ID and hence it is designed specifically for the specific Android enterprise account. Hope this helps.

Shweta

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0 Shweta over 3 years ago in reply to Andrew Mullins

Hi Andrew Mullins

I have checked this with my team, this is not possible to inherit the Superadmin account task bundles apps. As in Android Enterprise, the customer has its own unique ID and hence it is designed specifically for the specific Android enterprise account. Hope this helps.

Shweta

Community Support Engineer | Sophos Technical Support
Are you a Sophos Partner? | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.

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