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Sophos Mobile 8.1 drains battery on Android device, possibly on other devices too

Jasna Veljanovska

Hello.

 

Using Sophos Mobile 8.1 I have noticed that my Android device's battery drains very quickly. Is it an issue with this version of Sophos Mobile or is there something else?

 

Thanks.

 

Yasna



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    Hi Yasna,

    I and my colleagues at Sophos have been using Sophos Mobile 8.1 on Android Smartphones, but so far we haven’t observed this. However, I cannot guarantee that it would never happen. To dig deeper into this we would need a Support case with a SMC App log files attached.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Hi Yasna,

    I and my colleagues at Sophos have been using Sophos Mobile 8.1 on Android Smartphones, but so far we haven’t observed this. However, I cannot guarantee that it would never happen. To dig deeper into this we would need a Support case with a SMC App log files attached.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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