SMC app does not auto enroll so IT admin cannot complete install without changing users

SMC app does not auto enroll so IT admin cannot complete install without changing usershttps://community.sophos.com/sophos-mobile/f/discussions/101822/smc-app-does-not-auto-enroll-so-it-admin-cannot-complete-install-without-changing-usersWhen we are installing the Sophos MDM on an iOS on behalf of a user the SMC app does not enroll and will not accept the QR if you have already used the token to enroll the device first. How do we get the app to configure? We currently have to changeen-USTelligent Community 12RE: SMC app does not auto enroll so IT admin cannot complete install without changing usershttps://community.sophos.com/thread/369894?ContentTypeID=1Fri, 06 Apr 2018 08:07:21 GMT4be5eb7d-caa4-4ff5-8e60-8f9463545a35:eef569ec-5941-4c4c-baca-8d6a108bc632Doing-bits<p>Ok the SMC app doesn't auto enroll, when you send another task "Reconfigure SMC App" go to the 'Tasks', click on the Magnifying glass aka 'Show', this will give you the App configuration QR code and the app will now connect.</p><div style="clear:both;"></div>