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Bug - Sophos Central- Mobile Control - iOS Passcode

Phreeze

When setting the passcode limitations to Minimum 4 -  The devices still say you must enter 6 characters.  It will allow you to enter 4  but the message needs to be corrected because users do not know other than what the message is stating.



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    Hi Phreeze,

    iOS devices want 6 characters by default. It looks like that's the case since version 9.x. So when we try to set minimum to 4, iOS requests 6 as it is the default. It even looks like we cannot even enforce 4 or 5 as iOS doesn't allow us to do so.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    Hi Phreeze,

    iOS devices want 6 characters by default. It looks like that's the case since version 9.x. So when we try to set minimum to 4, iOS requests 6 as it is the default. It even looks like we cannot even enforce 4 or 5 as iOS doesn't allow us to do so.

    Haridoss Sreenivasan
    Technical Support Engineer | Sophos Technical Support
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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