I repeatedly getting the above error message pop up on the lower right corner while clicking around the new DLP rules.

Hi, I have the Google Suite and scanning incoming and outgoing emails. Both direction mail flow is working fine but When an outside user is sending mail on Google Group ID then this mail is delivering on the Google platform and Google is putting in…

Is there a way to apply the same DLP rule to both inbound and outbound? For example: I would like to block the same attachment types for both inbound and outbound. Would i need to create 2 rules?

Hi all, Here, in 2019, could it be possible, that DKIM still not is supported, on Central Email Advanced?

Hi all, In terms of inbound emails, is it at all possible to apply a separate DMARC policy to a specific domain. Situation is that client is receiving emails that impersonate their email addresses. When these arrive we want to quarantine them. …

Hello, I'm testing the Sophos Central Email Advanced product in order to protect my users. We are on Office365 and I have a weird problem. I added the users and aliases with the AD SYNC sophos tool without any issue, and I added a distribution list…

What Azure Subscription do I need to connect to Sophos Central so that I can sync O365 users for Sophos Email gateway?

Hi, I am fairly new to Sophos Central and have the Base Policy setup for Email Gateway with SPF set to Quarantine. It appears a number of spam emails are getting through that are Phising attempts - when looking at the raw header of the delivered…

Hello everybody, is the "Email Smart Banners" feature online for all users in central? The smart banner policy settings have been activated, but no banners are displayed in the incoming emails. Or is this feature only for normal mailboxes enabled and…

We are receing NDRs intermittently (not to all recipients). The NDR is stating that we are missing spf.protection.outlook.com from our SPF records. However, we are forcing ALL outbound traffic through Sophos. What we noticed is that the emails that are…

Yesterday 8/7/18 around 5pm EST all of our Outbound email started kicking back. Everyone was receiving NDR's from Office 365. Did something happen system wide with the Email Gateway Product or a change to Office365 that would suddenly cause this behavior…

Hello: Is Sophos Email Encryption works with Exchange 2010? Is there any Add-In for clients running Outlook 2016? With Sincere Thanks, Baldwin

Hello! I was wondering if anyone found a workaround for the 200 entry limit on the Keywords rule within the Data Loss Prevention Policy. I'm moving my "dictionaries" of spam phrases from another provider and the list has over 3000 entries... Not…

I've managed to download and deploy the O365 plugin XML after all. Now, when I hit the "Encrypt Email" button, the recipient just receives the email in plain. The encryption does seem to trigger however when using the Subject Line Tagging mechanism…

This Does not seem to encrypt the response email from the recipient. Is this in the roadmap to fix? I am looking to replace our home grown secure email and being able to encrypt the entire conversation with each back and forth message.

First to say I've been on the phone with support over 1 1/2 UGGG. New at Sophos Gateway, we use G suite and routing all inbound though Sophos Email Gateway. Sophos helped me set this up and checked all boxes for Email Check. One reason we purchased…

I’m testing the Email Encryption (EAP). Encryption by subject line tag is working fine. I installed the O365 Add-in with xml manifest file via the Admin Center. Now I'm trying to use it but it never stops processing the Send Securely request. Has anyone…

Ive just joined the Sophos Email Encryption EAP, ive enabled Email encryption on Sophos Central. But the link for the Office 365 Outlook plugin doesnt work, has anyone managed to download the plugin?? Thanks

Dear All, I know that Sophos Central Email Gateway is providing Inbound security But What about outbound mail securities If Sophos is configured for outbound too. How to configure any policies for outbound? We need a DKIM signature (record). How does…

We're reviewing the the Email Gateway product. Looking at the inbound allow/block web interface, I see a manual method to input individual addresses & domains. I have about 2000 or so to enter and I don't see an option for bulk import like with Mailroute…

The recent new feature for rejecting email based on SPF Fail is implemented very very poorly. The email is rejected at the SMTP level (after RCPT TO) with the completely useless message "550 5.7.1 Command rejected" This does not communicate to the…

My coworker was on vacation and had an autoreply setup in Outlook. So of course it sent an email to the "do not reply" Is there somewhere I can set how many times it should try to deliver the message then quit? As you can see below its enough to almost…

Dear community, in our Sophos Central administration we noticed since 10.02.23 in EMAIL SECURITY, that Sophos migrated the SMIME policies for users, grouops and domains to a new section / category. since 10.02.23 the SMIME policies do not work any…