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Advisory: Sophos Central Toc links are getting 401 access denied

Hello Community,

Overview

Advisory: Sophos Central TOC (time of click) links are getting 401 access denied. Users will not be able to open any links inside emails at this time.

Applies to the following Sophos product(s) and version(s)

Sophos Central Email

Impact

Advisory: Sophos Central TOC (time of click) links are getting 401 access denied. Users will not be able to open any links inside emails at this time.

Current Status

The issue has been resolved [11:50 am PT]

This thread was automatically locked due to age.

Parents

0 Barry Dutchak over 3 years ago

I'm confused. This was created 17 mins ago, but Sophos Support recorded this as an issue an hour and half ago and said it was resolved 20 mins ago.
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0 emmosophos over 3 years ago in reply to Barry Dutchak

Hello Barry,

Thank you for the comments, usually, we would not publish a Recommended Read for an advisory, but we were forced to do this as there is a maintenance window for the Portal we use to publish the Advosries, as per the times it is because the original post was deleted and I created this new one after the issue was resolved.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
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0 emmosophos over 3 years ago in reply to Barry Dutchak

Hello Barry,

Thank you for the comments, usually, we would not publish a Recommended Read for an advisory, but we were forced to do this as there is a maintenance window for the Portal we use to publish the Advosries, as per the times it is because the original post was deleted and I created this new one after the issue was resolved.

Regards,

Emmanuel (EmmoSophos)

Technical Team Lead, Global Community Support
Sophos Support Videos | Product Documentation | @SophosSupport | Sign up for SMS Alerts
If a post solves your question use the 'Verify Answer' link.
Cancel
Vote Up 0 Vote Down

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