Sophos Email customers using IP-based mailflow rule connectors must migrate to certificate-based configuration by March 31st. To see if you're affected Click Here.

  • Keyword bank

    Hello! I was wondering if anyone found a workaround for the 200 entry limit on the Keywords rule within the Data Loss Prevention Policy. I'm moving my "dictionaries" of spam phrases from another provider and the list has over 3000 entries... Not…

  • Email Encryption EAP, O365 plugin installed but not triggering encryption

    I've managed to download and deploy the O365 plugin XML after all. Now, when I hit the "Encrypt Email" button, the recipient just receives the email in plain. The encryption does seem to trigger however when using the Subject Line Tagging mechanism…

  • This Does not seem to encrypt the response email from the recipient. Is this in the roadmap to fix?

    This Does not seem to encrypt the response email from the recipient. Is this in the roadmap to fix? I am looking to replace our home grown secure email and being able to encrypt the entire conversation with each back and forth message.

  • Header Anomalies - Flagging my Google Calendar and Distribution groups

    First to say I've been on the phone with support over 1 1/2 UGGG. New at Sophos Gateway, we use G suite and routing all inbound though Sophos Email Gateway. Sophos helped me set this up and checked all boxes for Email Check. One reason we purchased…

  • Email Encryption EAP - O365 Add-in never stops processing the Send Securely request

    I’m testing the Email Encryption (EAP). Encryption by subject line tag is working fine. I installed the O365 Add-in with xml manifest file via the Admin Center. Now I'm trying to use it but it never stops processing the Send Securely request. Has anyone…

  • Email Encryption EAP, O365 plugin url broken?

    Ive just joined the Sophos Email Encryption EAP, ive enabled Email encryption on Sophos Central. But the link for the Office 365 Outlook plugin doesnt work, has anyone managed to download the plugin?? Thanks

  • Central Email Gateway Outbound Policies and DKIM record

    Dear All, I know that Sophos Central Email Gateway is providing Inbound security But What about outbound mail securities If Sophos is configured for outbound too. How to configure any policies for outbound? We need a DKIM signature (record). How does…

  • Email Gateway - Inbound Allow/Block -- bulk import?

    We're reviewing the the Email Gateway product. Looking at the inbound allow/block web interface, I see a manual method to input individual addresses & domains. I have about 2000 or so to enter and I don't see an option for bulk import like with Mailroute…

  • SPF Implementation in Sophos Email is Terrible

    The recent new feature for rejecting email based on SPF Fail is implemented very very poorly. The email is rejected at the SMTP level (after RCPT TO) with the completely useless message "550 5.7.1 Command rejected" This does not communicate to the…

  • Sophos Central Delivery Queue trying to deliver an email to mailto:do-not-reply@central.sophos.com since Saturday.

    My coworker was on vacation and had an autoreply setup in Outlook. So of course it sent an email to the "do not reply" Is there somewhere I can set how many times it should try to deliver the message then quit? As you can see below its enough to almost…

  • Sophos Central migrated SMIME EMAIL security policies do not work any longer

    Dear community, in our Sophos Central administration we noticed since 10.02.23 in EMAIL SECURITY, that Sophos migrated the SMIME policies for users, grouops and domains to a new section / category. since 10.02.23 the SMIME policies do not work any…
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