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Sophos email filter blocking certain email attachments, unable to allow through

I currently am trying to allow a URL attached to an email through the filter that is set in my Sophos Central application.  Does anyone have any ideas of where to Allow certain attachments or URLs written in an email? The URL being blocked is the domain creator.zohopublic.com. I am leaving out part of the full URL for security reasons.  I have added the domain creator.zohopublic.com with multiple wildcard (*) placements to the Allow/Block list in Sophos Central, to no avail. 

On a side note: the creator.zohopublic.com domain may have an outdated SPF record, but I am not positive about that. 

Any help is greatly appreciated. 



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