Central Email re-written Time of Click URLs inaccessible.
Applies to the following Sophos product(s) and version(s)Sophos Central Email
A small subset of customers are reporting when time of click re-written URLs and accessed they are presented with a 401 - Access denied due to invalid credentials error for some emails. The URL cannot be properly accessed.
Development is currently investigating
Please refer to this article for further details as it gets updated. If Sophos Technical Support has already been contacted please refer to this article.
The following workarounds can be attempted to access the URL:
This article will be updated when information becomes available