Hi, customer has like 300 subscriptions fo Intercept-X Adv for Endpoint and 100 subscriptions for Intercept-X Adv for servers. There are internal departments within end-user and they would like to keep this on one tenant but split subscription across…

So, this still hasn't been done (link at bottom of post). For users to access the SSP, we have to send all users an email link, they have to sign up for a Sophos Central account, set a password, go through all the MFA requirements and then once that…

I have 2 type of licenses in my Sophos central - Intercept X Advance & Central Managed Detection and response complete server. We have Office 365 for all my end users. My question is, can I integrate " Microsoft Office 365 Management Activity API" in…

Today there is something like DNS or Loadbalancing issue when connecting to Sophos Central. If you managed to get logged in, central performs fine. But the login page is sometimes not loading. even blank, white page: an other try and it loads…

Hi, in our VoIP Client there is a ROP Detection. After searching, this is by Exploit detection engine. No I can set exclusions for a lot of things and I in all I checked, it is possible to make a comment like here: but for exploit mitigation…

Hi All, We are experiencing an issue where we are unable to get into the Partner Portal - Managed Sophos Central in a timely manner. It stalls in bringing up the 2FA page and it can be anywhere from 2 to 15 min with the longer times timing out and…

I'm running into an issue where sophos flags dllhost.exe as suspicious because it runs with no command line arguments. That IS suspicious, my issue is that when I dug into it, that particular process ID it flags on my end does have a command line argument…

After updating windows to the latest version which is 22H2, this error appear on certain device at the Sophos Central. The error: - "Failed to install SED64,AMSI64: 80041f00,80041f00"

Hi everyone, We are looking at getting Sophos Intercept X Advanced. Can anyone confirm if Sophos CIXA can do all the following? Monitoring of Windows clients and Instant alert if a client is compromised with a virus/malware/application vulnerability…

Hi, I have Central managing over 8800 active endpoints, we use Peripheral control. There are close to 24000 peripherals listed in our organisation, 2180 of which are currently allowed. I have historic data going back 4 years. To find new events…

Hello everyone, During the partner roadshow in Hockenheim, I vaguely remember that it was mentioned in some presentation that there is a way to check/monitor whether firewalls are properly sending their backups to Sophos Central. When I look at the…

Hi community, Sophos Central has not been approved by Siemens WinCC V7.x ! I am forced to install Sophos Endpoint Agent on such Servers anyway. What are the recommended global exclusions from Sophos for such Servers, and above all which exclusion…

Hi everyone, I'm starting to find a few limitations in the Sophos central endpoint web filtering. Is there any way to find out if a url is in a particular web category when using sophos central? Also could sophos central report on all web browsing…

Hi everyone, If we disable the tamper protection on the device itself, how long does it takes before it is actually disabled? After disabling it, we still cannot uninstall the Sophos Endpoint. Jo

Unable to login to Manage Sophos Central - Get a blank screen with the spinning circle of dots.

Hi, i have many endpoints that can't update from sophos cloud (restricted network) I have installed update cache on one of my servers its internal IP let's say 10.X.X.X and the hostname is myserver.internal.local and this server also has a public static…

If I install a message relay server, will I need an additional license for the operating system? My server version is 2016 Standard. Thanks

A few months ago I was testing a sophos xg firewall and created an account. I recently noticed I was getting a lot of heartbeat notification emails from sophos in my spam folder. I tried to log into my account to disable those and found that I couldn…

Ave collegae, is it possible to install / run the central ad sync service on the same instance of an updatecache / message relay server? salutans Harry

Hello, is it possible to add a website to the Global Settings / Website Management via API? Can't find anything via googling. Regards UTMaddict

I have been having an issue with Onenote files being detected as false positives and to prevent half of the detections from happening, I excluded all onenote files with the file extensions *.onepkg and *.one.backupconsctruction globally regardless of…

Good afternoon, I cant recieve SMS PIN when I attempt to login my Sophos Central account.

Hi all, Our customer deployed Sophos Central (Local) many years ago to manage terminal security, and now they want to use the cloud Sophos Central intercept x, xdr, etc. Can I migrate the local center（sophos admin console） to Sophos Central (Cloud)…

I am using the migration wizard to move to Sophos Central and have synced the required AD Groups. Groups are syncing without issues, I have selected to sync OU's only. In the wizard you can see the group/location of the device and the corresponding group…

Hi, Endpoint is blocking Web. WhatsApp on a single user although all users seem to be running it fine and I have added an exception of web.whatsApp in chats categories and called it in Policies settings. Web WhatsApp page loads correctly but after…