Is there a way to view alerts that have been marked as Acknowledged in Sophos Central? This has to be possible, but I can't figure out how to do it. I tried using the information here , but there is no option that says " Show acknowledged alerts ". …

Hello, since the Central Update, I can no longer permanently change the interface to another language. Is this still being fixed?

Is there any way to add comments/notes to devices and users in Sophos Central?

Currently, deleting a user account/profile in the Partner portal is not a feature of the Partner portal dashboard. We can only set the profiles to Inactive and change the role to Partner Read-Only in the Central Partner Dashboard. Ironic that a security…

Hi guys, since the last central update i can't scroll down my firewall list under "Firewall Management" section, when i scroll down the page move me to the top automatically.

Hello I remember seeing an option to tie in Microsoft 365 into Central to help provide Sophos with logs for any lateral movement across a network. I am not talking the Sophos email security product here, anyone else see this missing from their portal…

Hi all, Apologies if this has already been answered but i couldnt find an answer on here. We are a partner and have partner portal access to all our customers - great However, we arent getting alerts to high severity events so far. An example is…

What are the best tool available for Sophos Central Log Analysis? Is there a way to move the logs from Sophos Central either to a Log Server or Cloud VM and deploy the log analysis tool to generate insights?

Hey, I've got a question regarding Sophos Central / Intercept X for Servers / Remote Desktop Session Hosts. We got a Terminalserverfarm with four Session-Hosts, all equipped with Intercept-X for Server. There is a policy which restricts web-browsing…

Is it possible to run a report that lists the current version of Sophos running on all of my managed machines regardless of their estate? We'd like a spreadsheet that lists the current version running on our customers machines all in one file. Thanks…

Since a few days, all our logins to Sophos Central Accounts (partner/customer) are automatically switched to "German", but we prefer using all accounts in "English". I can change the setting only for the current session, with the next login it begins…

Related to case #050608098, I discovered Central Endpoint (Server on Windows) keeps a multi-gigabyte cache on each endpoint. Please add a "minimize disk space" option that deletes updates as soon as they are successfully installed and does not keep a…

Hi, is there a problem with firewall managment in central? Can't see any firewall under Overview -> Firewall Management -> Firewalls. In "Overview -> Firewall Management" I see the correct information displayed. Only the list to schedule und manage…

Hi Recently I created a user account to log into Sophos Central. Once I provided the password, the site stated that I need to create a 2FA method. I clicked Next and I was prompted to enter a security code sent to my email and I had to create a 6…

Hi There, We have multiple regions with different IT admins in each region. I would like an admin from region A to be able to log into Sophos Central and only see and manage the assets/endpoints in their region only, and not any other region. Is…

Hello, It would be a very useful feature to display the date each component was updated in the Sophos Central Dashboard and Endpoint UI's This would match on the 'Endpoint Self Help -> Policy' UI the last time policy received. It would also be useful…

Hi, in Sophos Central it would be nice to create more specific roles. Especially for Firewall management. In the firewall itself you can create very specific admin roles. In Sophos Central you automatically have access on all firewalls, as soon as you…

Hello, It would be very helpful not to have to select each computer to determine if a reboot is needed on the Sophos Central Dashboard. Could a information icon be shown on the 'View and manage your computers' to indicate that a computer needs to be…

Anyone else find that the labels are hard to read in the Firewall management server list in Sophos Central? Since the update, it now shows the label highlighted and the host name. It used to only show the label and it looked fine. I tried dark and light…

I'm working with the new policy APIs for our Central Enterprise instance. I can drill into one of our customers and pull back all the policy settings for all policies easily enough, & I'm happy that I'm correctly authenticated. However, I'm trying to…

Hello, I am completely lost in the registration procedure of my client's firewall. My goal is to be able to manage my client's firewall via our Sophos Central Partner. Here are the different points that I tested but that did not work: - Creating…

Hello! I am wanting to download a report from SOPHOS Central to show me all the devices it currently protects and for it to show me the exact Make and Model of the devices as well as the users that are using them. I want to find any older model HP…

Our SIEM stopped collecting events around 9:55am PDT today and is reporting the following: Retrieving results starting cursor: [redactec] URL: api5.central.sophos.com/.../events Error "HTTP Error 504: Gateway Timeout" (code 504) on attempt #1 of 3, retrying…

Trying to login to Sophos Central and it's indicating Microsoft errors. Sophos status website talks about login errors in Australia, and claims everything's been running for 9 hours without problems. Except for Ireland, where I'm not. So the status page…

It took a little while to grow on me, however, having to get a text code multiple times a day, to be able to log into SOPHOS Central on my own computer is just delightful. I didn't think I'd like it at first, however, now I find myself wishing that I…