• Downloading Reports From SOPHOS Central

    Hello! I am wanting to download a report from SOPHOS Central to show me all the devices it currently protects and for it to show me the exact Make and Model of the devices as well as the users that are using them. I want to find any older model HP…
  • Sophos Central can't login (US East Coast) though status says its working

    Trying to login to Sophos Central and it's indicating Microsoft errors. Sophos status website talks about login errors in Australia, and claims everything's been running for 9 hours without problems. Except for Ireland, where I'm not. So the status page…
  • I've discovered one of my favorite new things...

    It took a little while to grow on me, however, having to get a text code multiple times a day, to be able to log into SOPHOS Central on my own computer is just delightful. I didn't think I'd like it at first, however, now I find myself wishing that I…
  • Where is the Sophos Central data stored? Phish Threat...

    Hello together, the Sophos Central Phish Threat product is in privacy review in our company. We are located in germany and we have to know where the Sophos Central Phish Threat data is stored? Europe? Country? Best regards
  • Sophos Central report scheduling - Unable to do

    There is no option to Schedule a Sophos central report under Logs and Report Section, Can anyone help ?
  • E-Mail notifications exclusions

    Hi, i have configured E-Mail notifications: https://docs.sophos.com/central/Customer/help/en-us/ManageYourProducts/Overview/GlobalSettings/AlertEmailSettings/index.html#custom-rules Is it possible to exclude some servers from the notifications? Regards…
  • Recoup LIcense count

    We have a number of devices that haven't been seen recently. We believe these devices may have been re-imaged or decommissioned. Our thinking is that if we deleted or removed the device from Central, it would recoup any licenses such as Protection or…
  • Microsoft API permissions missing - What does it mean?

    Hi there, we received this mail over the weekend but cant find an answer in any documentation. Can anybody help clarifying what this means? Thank you all, Benedict
  • Red banner for unsupported OS in Central appearing every few minutes

    Since the weekend I'm seeing regular red banners listing unsupported OS in Central. I do have a handful of these Win7, 2008 etc so expect to see these alerts when I login to Central first time each day. However, even though I dismiss these banners they…
  • Third Part Integrations - 1 Issues

    I have the third party integration for 365 Audit Logs enabled in Central. This was enabled a week ago and continues to work well, I'm seeing data from earlier this morning and the connection as shown in Central as Connected. However, looking at the…
  • Sophos is not registering As AV of record

    Our sophos plugin for automate is not registering in automate as AV of record. AV of record is detected by Registry files and new installs appear to not include those entries.