• Computer not reporting Peripheral Block Event to Central Management Console

    I have one computer that logs a USB Peripheral Block Event locally on the Sophos Agent when a USB printer is plugged in, but the event does not get reported to the Central Management Console. The Sophos client is up to date and the computer has been rebooted…
  • Microsoft Bluetooth File Transfer Tool - Win 10 Notifications multiple times a day

    Hi, for a while now our users have been complaining about an application control policy notification "Microsoft Bluetooth File Transfer Tool has been blocked by your administrator". From my testing this will appear multiple times daily. This is being…
  • Allowed Application exclusion by certificate

    Hi all, we want to allow an application by the vendor certificate cause this appilcation uses some powershell stuff. Now we have the problem that we can only do this, when the application is getting detected as an PUA. But this is not the…
  • Sophos Central - Web Control

    Good afternoon, Is there a category to stop file sharing websites similar to there is one for "Gambling" i.e. OneDrive, but then an allow list so we can allow our Business OneDrive? Thanks and kind regards,
  • Multiple policies active on single server

    Hello Is only one policy applied at a time e.g. under Server Protection? If I adjust the base policy, for example, do I have to adjust the cloned policies as well? Is it not possible to apply multiple policies to one server? I expected the exceptions…
  • Overview installed Endpoint Program Version

    Is there a way to see an overview of the current installed Endpoint Version over all servers by dashboard instead of clicking one server by another? I can't find any report or dashboard for this. I got a messae that server did not received to latest…
  • Intercept-X / SFOS / Web filtering policies

    Hello, when Intercept-X Web filtering policies will be as those on SFOS and synchronized? DI
  • Data Loss Protection Policy Reboot Required?

    I created a policy and a rule to monitor files being transferred to external storage devices. However, it seems the policy only works after a reboot. Is this normal? I haven't seen this with other polices; just the DLP.
  • Feature Request Excluded Peripherie Appliances filter

    We erase all excluded USB drives every 6 months and force our users to Reregister them with us. It would be VERY HELPFUL to have filter functions for the list so we can mark more devices at once and erase them. As is we have to scroll down und erase…
  • Audio only Bluetooth

    Is there any way to allow only Audio Devices through Bluetooth in device control?
  • PUA Outbreak! Old files...

    All, I have a new and recent PUA outbreak for almost any .ZIP file on many systems on our network. These files have been on these drives for over two years. Many different files. Sme are ZIP files of old software that has been archived for project…
  • Anyone experiencing DNS issues that is preventing machines from checking into Sophos Central?

    We have an issue where PCs are losing connection to Sophos Central and it shows them as not checking in any longer. Sophos is still running on the endpoints and updating. Sophos support is saying there is DNS issues that are causing machines to not be…
  • Endpoint Protection Web Control office exeption

    I have a web control on the Sophos firewall for the users in the office. Bud is a option for users not in the office to use Endpoint Protection - Policies - Web Control form central Now I want the option when in the office use the firewall web and out…
  • How to create exceptions to download DLL from a especific web site?

    Hi, I have an aplication solution that is builded in Blazor WebAssembly, this one download DLL on the web navigator but Sophos block it with message: " 'zeus.mydomain.local/.../ExcelNumberFormat.dll' blocked due to filetype 'Windows Library File (dll…
  • Disable tamper protection but protected device has been removed.

    Hi, I have a problem. Currently my license had been expired and I want to disable the tamper protection for my computer, but unfortunately I accidentally removed my computer from the protected device list on Sophos Central. I had tried various method…
  • update cache Server/message relay

    Hi all, Anyone can help me to check my concern about my deployment scenarios with Sophos Central server base deployment? 1. Corp Branch has an internet 2. OT Branch without Internet and have many workstations 3. The workstation of the OT branch…
  • Tamper Protection Password - unrecognized

    Hello All, I'm encountering an issue on some machine with the following version of Sophos Endpoint, Sophos Endpoint Core 2022.2.1.9 - Sophos Intercept X 2022.1.1.22 : The Software cannot Be unistalled - the Tamper protection provided is not recognized…
  • This app has been blocked by your system administrator- How to allow this app on Sophos.

    Hi We have a program that is with a OCRM.exe file extension located on a folder in a PC-1 . From PC-5 windows 10 computer, I created a shortcut pointing to the OCRM.exe. When I click to open this shortcut, it says: This app has been blocked by your…
  • Conflict with SentryOne?

    Hello, We have a SQL Server running SentryOne and the entire time the Sophos File Scanner causes the CPU usage to run at 50-60% making the server stay at 100%. I killed the File Scanner and then SentryOne spiked to 50-60%. After this I started the…
  • Safe Browsing detected browser Google Chrome has been compromised

    Hi all, I got an alert from my Sophos Central saying that "Safe Browsing detected browser Google Chrome has been compromised". I clicked on the details and not much were provided. May I know how to mitigate this problem https://19216811.cam/ . Thank…
  • SED Comms Error Count: 1 Process denied authorization for comms

    Good Morning, One of the applications we use in our organisation has started to be impacted by Sophos Endpoint Agent. I have the following error inside the SED logs... 2022-08-24T09:25:56.232Z SED Comms Error Count: 1 Process denied authorization…
  • Sophos Central Anti-Virus for Linux to Server Protection Migration Process

    The Sophos Central Anti-Virus for Linux client is end of life July 2023. The replacement for this is the Server Protection client. Can anyone point me to a document that describes the migration from one to the other? Can we install the new client which…
  • Überwachung von Peripheriegeräten - Ausgenommene Peripheriegeräte

    Beim hinzufügen von Ausnahmen kann keine Bemerkung oder ähnliches Hinterlegt werden ... So kann schlecht ein freigegebener USB-Stick bei Verlust zugeordnet werden und wieder aus der Ausnahme gelöscht werden... Im Alten SEC gab es die Möglichkeit bei…
  • Sophos Central Endpoint Port Blocking

    Does anyone know if its possible to apply a policy option via Sophos Central Endpoint (using Intercept X) that can block specific ports from being used on a local endpoint client machine? We have a customer that makes use https://19216811.cam/ of Sophos…
  • Product not available on lacal machine, Real-time protection i

    Hello everyone need help for two situations: the products for which we have licenses appear on the management interface (image1). But on the Client machine, the product is missing (image3). I am also facing the following problem: A web application that…