• Add site to Website Management via API

    Hello, is it possible to add a website to the Global Settings / Website Management via API? Can't find anything via googling. Regards UTMaddict

  • Migration to Sophos Central - Groups

    I am using the migration wizard to move to Sophos Central and have synced the required AD Groups. Groups are syncing without issues, I have selected to sync OU's only. In the wizard you can see the group/location of the device and the corresponding group…

  • Cant login to sophos central

    Hi, I have just started with Sophos firewall. I have made a Sophos central account, but I can’t login to it. I have tried to reset the password and I can’t do that either. I have tryied in "incognito/private" browser window and it is still the same…

  • MFA Problem

    Good afternoon, I cant recieve SMS PIN when I attempt to login my Sophos Central account.

  • https://central.sophos.com/manage/ Blank White Empty screen

    Hi logging into a subestate I receive a blank screen. It happen on Edge, Chrome, Opera, with or without a guest app account. It happen on my pc with or without vpn up. This is the raw html: <!doctype html> …

  • How to log into Sophos Central directly?

    Hello Community, we're a very new SOPHOS partner and are discovering the SOPHOS world. :-) If I want to log into SOPHOS Central I have to log into https://partners.sophos.com and use the link "MANAGE SOPHOS CENTRAL". If I try to log into https…

  • Change Super Admin email address

    Hello, a Superadmin user got married (i don't know what he was thinking) and now has a new email address. How can I change the email? Is it possible or should I create a new user and delete the old one? Thank you

  • Sophos Central has a problem with interface language

    I choose traditional Chinese as the default language of Central, but every time I log in again, English is displayed, and it will return to normal only after re-selection

  • central not working for me just now 1025 BST 13th april

    just me?

  • Devices>Summary "global.products.undefinded - undefined"

    When you are in Central in Devices and select a random client computer, either MAC or Windows then you are in the summary tab when you click the summary tab again, you will see this shortly: This is only happening on client computers, not servers…

  • Sophos Central with AD FS Metadata URL

    Hello, we added our AD FS IdP to Sophos Central. But now i need the infos from sophos central to add a relaying party trust to our ADFS Server. Where do i get the metadata URL Information, there is only the callback url listed. Any help would be…

  • [HIGH] Alert for Sophos Central [WRET CORP]: A malware outbreak was detected (False Positive)

    Apr 10, 2023 12:25 PM 'https://142.251.16.132/' blocked due to category 'Advertisements & Pop-Ups' What happened: We made more than 100 detections in 24 hours. Where it happened: WRET1675 A couple of weeks ago I made a change to allow…

  • Changing account email address in Sophos Central

    Please help us changing account email form quangvt@tombow-tma.com.vn to tma@tombow-tma.com.vn Becuse old email had problem and can not login. Thank you.

  • Scan for Sophos Connect 2.1 in S.Central

    Is there a way to scan all devices and display which ones are still using the Sophos Connect v2.1 and below in Sophos Central?

  • You have exceeded the maximum number of allowed tries. Your account has been locked for the next 30 minutes

  • Can't finish setting PIN step

    When I try login on https://cloud.sophos.com/ ,central always response the https://cloud.sophos.com/mfa/fallback/form ,even me try again with 30 minutes later,still same situation,always ask me to input security code and PIN,when i clicked continue and…

  • Sophos Central and Okta SSO

    Hello, Is it yet possible to use Okta as an SSO to the Central Admin portal? I found a post on here from over a year ago that states that it was released to the public June 2022 but I can not find any additional information, and I do not see any sort…

  • XG SFOS & firmware pattern version reporting

    Is there a way in Central to generate a report of SFOS and firmware/pattern versions of all XG's?

  • NO PUEDO REGISTRARME EN: "https://cloud.sophos.com/manage/login".

    Good morning, please I request your kind help, I cannot register or enter the portal " ">cloud.sophos.com/.../login" . I get an error when registering the new code and the account has been blocked, it has already waited 4 days and I still have the same…

  • Please reset my MFA PIN for the Sophos Central Portal

    Hello, please reset my MFA PIN for the Sophos Central Portal. no-reply-support@sophos.com > Your new Sophos support request was rejected

  • we can create Super admin user for Group mail ID?

    I have tried to add user in Sophos central for the group mail ID. Added successfully, but the welcome mail not received for the account mail.

  • i am unable to reset password for sophos central

    i am not able to reset password for sophos central, i become to pin when i ask for reset password, after i enter the code i become the message identity is confirmed u can set a new password and when i set the new password i become a error authentification…

  • Sophos Central Requires Me to Authenticate Twice

    Hi, When logging into Sophos Central, I'm being required to authenticate with username and password twice before being sent my Security Code text message. Others in my organization are not having this issue. This issue started about a month ago and…

  • Internal server error and other issues after Login to Sophos Central

    having issues on some sites in the EMEA region today morning. Status site says all normal. Can you please check your systems? I entered username+password, then the 2fa code, after 2fa enter this error comes: other colleagues had this error even…

  • Unable login to Sophos Dashboard

    I am not able to login to Sophos Dashboard since today afternoon (3rd March 2023). After entering username/password, after entering the OTP, it goes back to login screen some times, or blank page sometimes.
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