license.activate._dynamic_.error.undefined

Question

I want to apply a license key to my account 
 
 After I click Apply License Key, and enter your key and click Apply. I can see ： 
 license.activate._dynamic_.error.undefined. 
 
 What I need to do? 
 
 Thank you

Qoosh · Accepted Answer

Hi bin , 
 Thanks for reaching out to the Sophos Community Forum. 
 I suggest reaching out to our Customer Care team, as they are able to assist with Licensing and Account Access related issues. If this issue is urgent, I suggest giving us a call using the regional phone numbers under "For Critical Cases" on the following page, you can also open an email case using the Support Portal. - support.sophos.com

license.activate._dynamic_.error.undefined

Top Replies