CM has two XG licences in reports but no data

RE: CM has two XG licences in reports but no data

emmosophos — Thu, 21 Jul 2022 21:49:58 GMT

Hello Ian,

Thank you I have replied to your PM.

Regards,

rfcat_vk — Wed, 20 Jul 2022 07:06:18 GMT

Hi Emmanuel,

I have responded with the details you requested.

Ian

emmosophos — Tue, 19 Jul 2022 17:59:16 GMT

Hello Ian,

I have sent you a PM.

Regards,

rfcat_vk — Tue, 19 Jul 2022 11:54:34 GMT

Hi Emmanuel,

this is the item I am asking about

Ian

emmosophos — Tue, 19 Jul 2022 00:03:13 GMT

Hello Ian,

Thank you for contacting the Sophos Community.

Are you referring to this license, Central Firewall Reporting?

Regards,

rfcat_vk — Mon, 18 Jul 2022 00:05:04 GMT

Magically, I know have data in the reports but only for a very duration.

Next how do I remove the duplicate licence from CM?

Ian