Can't install some applications utilizing the Nullsoft installer: The file does not have an app associated with it for performing this action.

I'm running Windows 10 LTSC (which is based on Windows 1809) with all updates installed: Microsoft Windows Version 1809 (OS Build 17763.973). I'm running SandBoxie 5.33.1 - the application says it's the latest available version - no updates found.

I cannot install some applications which use the Nullsoft installer.

Sandboxie  is installed by default, nothing has been changed in its config.

Here's a sample application: https://www.hdtune.com/files/hdtune_255.exe

The errors are: The file does not have an app associated with it for performing this action. Please install an app or, if one is already installed, create an association in the Default Apps Settings page. Unable to execute file in the temporary directory. Setup aborted. Error 1223: The operation was canceled by the user.

The application can be installed directly without using SandBoxie. I'm a local administrator. UAC is off. I've verified that the installer unpacks a payload in the temporary location and it's a valid exe file though it doesn't have the usual extension (exe).

I've no idea what to do. Please fix this issue.

Here's the global settings section:

[GlobalSettings]

Template=WindowsRasMan
Template=WindowsLive
Template=OfficeLicensing

(Strangely I don't remember ever installing MS Office or Windows Live).

Parents Reply
  • Windows LTSC is the same as Windows 1809 which is/was a supported OS last time I checked. If the LTSC version is specifically not supported that must be reflected somewhere (even in the application itself).

    Also, LTSC is the Windows version which most corporations/large companies use and I'm quite sure SandBoxie has a lot of corporate customers. It's not a wise business decision not to support it.

    Please remove the SOLVED tag for this topic. It's not solved.

Children
  • Artem S Tashkinov said:

    Windows LTSC is the same as Windows 1809 which is/was a supported OS last time I checked. If the LTSC version is specifically not supported that must be reflected somewhere (even in the application itself).

    Also, LTSC is the Windows version which most corporations/large companies use and I'm quite sure SandBoxie has a lot of corporate customers. It's not a wise business decision not to support it.

    Please remove the SOLVED tag for this topic. It's not solved.

     

    You'll need to contact user that marked SOLVED.
    You'll need to contact Sophos regarding business decisions.