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[SOLVED]Activation Failed - Fixed as of May 13th - Please provide feedback

Barb@Sophos

UPDATE: THIS ISSUE HAS BEEN SOLVED - PLEASE RE TRY ACTIVATING SANDBOXIE NORMALLY.
LET US KNOW IF YOU ENCOUNTER ANY NEW ISSUES WITH ACTIVATIONS.


All,

If you are experiencing issues activating Sandboxie, please be sure of the following:

1 - You are using Sandboxie 5.30
2- TLS 1.1/2 is not turned off (click on start type inetcpl.cpl --> Go to the Advanced tab and ensure Use TLS is checked) 

If the problems persist, please provide the following information in this thread:

1- Sandboxie version

2 - Screenshot of the error message

3 - Screenshot of TLS settings as covered above

4 - Windows update status (is it up to date, if so what version? )

Also, please let us know if the Offline Activation works for you:

Offline activation  --> please use this link, as the one in the offline activations steps will fail
Offline activation steps

Thank you!

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  • 0

    I had no intention of upgrading (not broken, don't fix) but the 'New update available' nag started spawning a message box every couple of seconds in an infinite loop.

    I wanted to turn off the notification, but could not get into the settings because the message box would cover it over.

    Have used this product for years and recommended to a lot of people.  I am not impressed with this series of events. 

    I rely on 3-4 simultaneous sandboxes, it's how I stay logged into multiple personal and business accounts on the same PC.

     

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  • 0

    I had no intention of upgrading (not broken, don't fix) but the 'New update available' nag started spawning a message box every couple of seconds in an infinite loop.

    I wanted to turn off the notification, but could not get into the settings because the message box would cover it over.

    Have used this product for years and recommended to a lot of people.  I am not impressed with this series of events. 

    I rely on 3-4 simultaneous sandboxes, it's how I stay logged into multiple personal and business accounts on the same PC.

     

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