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PureMessage on Ex2013 fails to start (service), failes to update, fails to have mails delivered

reag

Hi there.

Went home yesterday and everything was fine. This morning, no Emails are being delivered to our clients. Looking at the Exchange 2013 with PureMessage, the following can be seen:

 

- PureMessage Service won't start. It is in limbo, Windows tries to start it for hours now. Can't manually, stop/restart whatever.

- PureMessage fails to update. ESC update log shows error 0x80070422 for PureMessage or sometimes 0x800706ba (sadly, the knowledge base does not contain much on it).

 

I don't really know where to start.



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