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I'm troubleshooting a deployment of a wireless solution on a AP100 (9.0.001) hosted out of a XG125 (16.05.8).
We are having a horrendous hit on the data rates when running through the wireless. While we see an average of 20/11 across the wired connection the wireless is dropping back to 3/8. We threw an Apple Airport Express in for testing and on that wireless we see an 8/8. The client is (understandably) upset with these results. We are not encountering a huge volume of users, average of 8-10 devices. We have two SSIDs pushing out, however all the users are only on one of them. The security mode is WPA2 Personal, and using AES only.
I have disabled ALL Scanning, Intrusion Prevention, Traffic Shaping, Web Policy, Application Control from the firewall rules. I am unsure how to proceed from a tuning stand-point.
Apologies if this topic has already been broached, I couldn't find anything that sounded similar to what we are experiencing.
have a look at the IPS DOS protection settings and disable all them to start with.
If you try copying a file from the local server to the PC what sort of speeds are you seeing? Try doing the test with a 50mb file so all devices have a chance to register.
In reply to rfcat_vk:
Currently all IPS settings are reporting as disabled in the GUI.
There is no on-prem server at the site to test data transfers with.
In reply to JonMiley:
if you have disabled ips in the two places, then you are going to have to log fault with Sophos.
We have submitted a support request. So far everything we have tried has been ineffective.
Try the newly released AP firmware version 10.0.001, did solve my problems today :-)