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Sophos sent us a replacement XG 310. I registered the device to a distribution group rather than the single user the old firewall was registered to.
I have noticed that, since doing that, new SSL VPN installs do not connect. Any thoughts?
In reply to H_Patel:
Will registering the XG with the original email address fix my issue? Currently, new VPN installs do not connect but old installations continue to function.
I could re-generate the appliance cert, but I think I would break the currently-installed client and the client would need to be re-installed for all VPN users.
In reply to tripleview:
I would suggest you to provide new and old user certificate detail. Please PM me the users certificate details.
I think your issue can be resolved by simply re-generating the default certificate of the firewall, and all the old users needs new configuration after you re-generate the default certificate.
Second option is re-register the firewall with the email address that was used in configuration.