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I've upgraded to 17.5 and I am trying to use the new Sophos VPN Client and I get the above message when logging on. No connection can be created. Please help. I've tried turning off the firewall on my PC and my local router. Is there something else I need to enable on the Sophos XG?
does your firewall rule allow IKE port 4500 out? When viewing the log viewer what rule do you see IKE failing with?
I have the same issue, it seems ISP block it, did you able to solve it?
In reply to Khaled Maged:
No I have not solved it. I tried using 4G connection and still no luck.
In reply to Max Roberts:
scvpn.log will provide you additional information on this. Can you please post or attach that log file in here.
scvpn.log will provide you additional information on this. Can you please post or attach that log file in here. You can find this file in c:\program files (x86)\sophos\connect folder on Windows and /var/log folder on the Mac if you are using Sophos Connect on Mac