high availability continuously restarting

Hello,

I have two XG 330 in HA with SFOS 16.05.2 MR-2. But the XG are restarting continuosly changign their state - Fault-Auxiliary-Primary-Standalone.

Chronologically I received this e-mails:

 

Mode: Active-Passive Dedicated Port: Port6 Monitoring Ports: Port1 Time:17:49:37

Appliance Key

Model Number

Firmware Version

Appliance State

Administration IP

 

XG330

SFOS 16.05.2 MR-2

Auxiliary

10.0.0.2(Port1)

 

XG330

SFOS 16.05.2 MR-2

Primary

10.0.0.1(Port1)


Their Exchange its rols?

Mode: Active-Passive Dedicated Port: Port6 Monitoring Ports: Port1 Time:17:49:38

Appliance Key

Model Number

Firmware Version

Appliance State

Administration IP

 

XG330

SFOS 16.05.2 MR-2

Primary

10.0.0.1(Port1)

 

XG330

SFOS 16.05.2 MR-2

Auxiliary

10.0.0.2(Port1)

 

The auxialry falls:

Mode: Active-Passive Dedicated Port: Port6 Monitoring Ports: Port1 Time:17:49:40

Appliance Key

Model Number

Firmware Version

Appliance State

Administration IP

 

XG330

SFOS 16.05.2 MR-2

Standalone

10.0.0.1(Port1)

 

XG330

SFOS 16.05.2 MR-2

Fault

10.0.0.2(Port1)

 

Mode: Active-Passive Dedicated Port: Port6 Monitoring Ports: Port1 Time:18:23:05

Appliance Key

Model Number

Firmware Version

Appliance State

Administration IP

 

XG330

SFOS 16.05.2 MR-2

Auxiliary

10.0.0.2(Port1)

 

XG330

SFOS 16.05.2 MR-2

Primary

10.0.0.1(Port1)

Sending the Executive report like atachment to e-mail and repeat again and again.

and so on and so on....

 

Thank you.

  • I was also having this issue as well during my testing phase. I had two virtual appliances deployed in HA which takes out any physical layer issues out of the context. This used to happen atleast 3-4 times daily. Any idea why this happens? The HA were communicating via a port in the DMZ and the other configuration were correct. I do not have this particular test environment set any longer, so wont be able to provide any snapsohts.

  • K333,

    open a ticket with support and report here back the answer.

    Regards

  • Hi K333,

    Please check in the Log Viewer | Interface(filter log); do you see any of the Interfaces fluctuating? If yes, change the physical cable, any help?

    Cheers-

  • In reply to sachingurung:

    I'm having this issue on XG 17 MR3. Log shows the interface going up and down. Tried swapping cable. Is there a specific cable type I need to use? I saw several places some people said you need a crossover cable and others said you didn't. Hardware is SG310's.

  • In reply to RyanDonohue:

    In every HA installed by me, I used crossover ethernet cable.

    Bye