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Over the last hour I have noticed 3 of 5 XG appliances I manage have experienced IPSEngine dead, IPS service stopped and will not start.
Any suggestions on the cause of this and what I can do to correct? I have logged a case with Sophos.
You could start to dig into the troubleshooting.
GES MER (within my Signature) can help you to find a starting point.
Maybe you can find a matching pattern on each defect appliance (Same Firmware, Same Hardware etc.?)
In reply to LuCar Toni:
All of the appliances are running on Microsoft Azure. Sophos have examined one of them and the case has now been escalated.
In reply to CloudManager:
The IPSEngine dead scenario was limited to those appliances running SFOS 17.1.3 MR-3
Upgrading to SFOS 17.5.6 MR-6 resolved the issue.
Root cause unknown. Issue was investigated under case 8936741 by Sophos escalation team.