Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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i have read all the guides about setting up backup, configured and test email but i cannot start any type of backup ( i do not have an ftp server so it is not a destination). when i click backup now i get error on local and email;
backup could not be send due to incorrect sever configuration.
Did you register the appliance?
Can you explain the current state of this installation? Is it a trial?
Do you have a Serialnumber?
In reply to LuCar Toni:
this is 5th time install, i chose the last option when you log in. don't remember what it is but not a trial. allows me to use it with out entering number or re registering. what backup only works when registered? I never license new installs until thy are configured properly and working as after 5 installs it becomes a pain. this is normal in IT world, no?
In reply to Daniel Twinn:
The last Point is "Hey i do not want to register this Appliance Yet".
So basically at this point, the appliance has no Serial Number. Without a Serial number you cannot create certificates. Without Certificates, you cannot create backups.
And at this point, the appliance should ask you every time for a registration.
What are you trying to archive with this plan? I do not understand the relation of the firth installation?
Are we talking about software or hardware setups?
correct just like Windows no activation until your sure it is a keeper. I activated first install then has issues wiped it and started over. and over , and over. so activation will solve backup failure?
But you cannot compare a Serialnumber working Product with a "Activation" working product.
There are many thing, which needs a Activation. And for this process, the Appliance can generate a 30 Day Trial.
(PS: Sophos XG Home should be registered immediately)
i see so the product is not fully functional when not activated. also i forgot there is appliance and software. we are talking about a virtual machine here not appliance
So you were correct installing license code solved backup issue.