We'd love to hear about it! Click here to go to the product suggestion community
i want to migration my SG 9.701-6 to XG but i see the sophos migration tool does not support this version 9.7 .
So how to do it ?
Best regards !
Hi Guillaume Roche Could you please let us know if you are a Sophos Partner or not?
In reply to Keyur:
I am not but i was ;)
In reply to Guillaume Roche:
Hi Guillaume Roche I would recommend you to contact Sophos Partner for this issue and they will help you out further in this regard.
Hi Keyur as a Sophos Partner, can you advise on how we would migrate from UTM version 9.7? When we try to upload our 9.7 config we are getting an error stating the version is not supported. Is there an update to the Migration tool firmware? The latest I could find was SMA2. Is the migration tool no longer being updated?
In reply to ptmScott:
which version of XG are you trying to migrate to might be the issue?
In reply to rfcat_vk:
We receive an error stating the UTM version is not supported. When you choose to migrate from UTM to XG you do not pick a version of XG you want to migrate to, you simply migrate the config file from one to another. We are getting an error at the start of the conversation process stating the UTM firmware is not supported.
We are partner and I downloaded the latest available version of the tool (SW-SMAOS_17.0.0_SMA_2-1818.iso).
I cannot migrate a 9.702-1 UTM configuration:
Here is a related link to this issue: https://ideas.sophos.com/forums/330219-xg-firewall/suggestions/40148491-migration-assistant-vm-to-support-utm-9-7-configu
In reply to Alex NC:
You could simply edit the Backup File via Notepad and remove the reference for 9.700.
In reply to LuCar Toni:
I edited the file using notepad++:
Same result, the process remains at this state :
In reply to ChrisBKA:
Did you use a space or something like that in the name of the migration in the Tool?
I tried with and without, the result is the same.
What is your exact problem? Is your migration platform not important because UTM9.700 is to new, or does your VM stuck now?
I was facing the same problem. Manually editing the version to 9.606001 in the UTM backup file resolved the issue.
In reply to lmo@ACH:
I tried with notepad and notepad++ with the same result. What tool did you use to edit the file?
I did also take care with no space into the process name.
I successfully imported an old 9.510005 file in parallel.