Download migrated config from Migration tool not working

Frustratingly I have got the VM setup, loaded an SG backup, completed the migration, edited in Preview... all working great... but when i come to try and download the resulting file backup for XG it just goes to blank web page.

URL is like:

Tried Firefox and Chrome, no joy.

Anyone got a suggestion for what's wrong?



  • Did you use a "Space" ( ) in the name of the migration? 

    This can lead to such issues. 

  • Hi  

    Apologies for the inconvenience caused. This type of issue would require further investigation by our team, would it be possible to please raise a case and PM me with your details so I can follow up?


  • In reply to LuCar Toni:

    That was it - space in migration project name.

    Unfortunately not possible to edit that, so started a new project with same backup and migrated backup downloads just fine.