hi there,
please advise, when i go device inventory on my GUI i get a "you can not access this page" error.
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hi there,
please advise, when i go device inventory on my GUI i get a "you can not access this page" error.
Hi,
would recommend to try another browser and try another central partner account.
If the issue persist, please open a Case with support, because this message can be related to a privilege issue in partner portal.
Cheers
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Hello Luthando,
The reason for this error is because the user does not have access rights to the Device Inventory page.
Give access rights to the Secondary Administrator to access the Device Inventory page.
NOTE: Firewall devices for which a customer has accepted requests from MySophos but not yet configured Central Management settings in Firewall will appear under Device Inventory.
Ravi