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Device: XG135 (SFOS 16.05.8 MR-8)
I have created a 1 Mbps traffic shaping policy and applied to the firewall rule id 10. This rule allows traffic to only an AWS instance and is routed through secondary gateway ISP.
Issue is, even if "Traffic Shaping" is applied system graph "WAN Zone: Gateway" shows high high high high utilization. At-last the WAN network gets choked and all users suffers.
Please help understand why is this issue happening.
where do the logs show the traffic from the offending users is going? Do you have the backup ISP link in your rule, if s please try without that link in the rule.
In reply to rfcat_vk:
traffic is sending to correct AWS IP. There's no backup ISP in this rule.
What is the exact value you entered in QoS policy? Note that the QoS policies accesps values in KB (Bytes) rather than Kb (bits). So you need to enter 128 KB to limit traffic in 1Mbps.
In reply to Hamid Reza Ebadi Azar:
Know that, i entered 128
In reply to CharlesEapen:
Seems like ATP was causing the issue, removed unnecessary web filter, disabled ATP.
Support has asked to upgrade to V17 MR 02, it has ATP fixes