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I have sophos xg 210 firewall and i want to see live connections and reports by username however when i choose username the sophos displays "NA" for the live connections and ip address for reports page please how can i fix this sophos is already integrated to my AD.
you are the second person in a couple of days asking after this, have you ticked match know users in each of your rules?
In reply to rfcat_vk:
Yes when i tick mach known user every one will be blocked at all
In reply to Ihenock:
Hi Ihenock Are you using any authentication to allow access the Internet to the users?When you enable "Match known user" they have to authenticate themselves with Sophos XG firewall to access the Internet and Sophos will display username.
In reply to Keyur:
so how do they authenticate themselves with the XG if you mean captive portal it's too difficult to sign in each corporate users
Hi Ihenock There is another authentication mechanism, you can checkSTAS authentication - https://community.sophos.com/kb/en-us/123156
Authentication client - https://community.sophos.com/kb/en-us/133124