Sophos Support Connection Log

Is there a log that tracks successful logins/connections made by Sophos Support Technicians? Our firewall unexpectedly rebooted during business hours and I'm curious if Sophos Support was connected at the time.

 

Thanks

  • Hi  

    You can go to Log Viewer and Check for "Admin" and "Authentication" events.

    You can go to Reports >> Compliance >> Show >> Events.

    Sophos Technical Support will not change/modify/apply without customer's consent, you may navigate to above-given steps to check events.