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Sophos XG firewall is offering on Device Reporting and logs, which is a good feature for all SMBs. There is another module "Sophos iView" available for logs and reporting but it is good for some critical organization or big data Center who need a lot of logs, reports, and backup of all those.
Recently, I faced an issue as there is no log showing on the GUI "Log Viewer" but you will see all logs through the command line or some new logs on the auxiliary device but not on the primary devices (new logs not updating). This issue is reported on a virtual and hardware firewall as well. Today I am going to share how to handle this issue without book a ticket with the NOC team.
Logs are not updating on the GUI "Log Viewer" application of the Sophos XG firewall.
Please read a full blog post at:
In reply to Ravindra Jangir:
thanks, it works for now :)
In reply to Kevin Paulusse:
Kindly raise the ticket for this, sophos team will help you out to resolve this issue permanently.
NC-46780 [Logging Framework] Reports not being generated when Email Notification feature is enabled
In reply to LuCar Toni:
Thanks Lucar for the info.
I will upgrade the firmware then will give the feedback.
This reported bug has been fixed on the 17.5.8 firmware. Please update your firmware.