We'd love to hear about it! Click here to go to the product suggestion community
On an XG 17.0.6 MR-6. I am showing 0 Connected for Security Heartbeat. It showed this on 2-3 previous releases as well. It was working at one point but hasn't for quite some time. I have tried clearing registration with Sophos Central and then re-joining it but that didn't work either.
Anyone else having this issue?
We had this issue too, it was fixed by Sohpos support.
I believe it was an issue with our heartbeat certificate on Sohpos Central to their heartbeat server, so it could be the same for you.
please check this kb:
In reply to TonyGrove:
What did you for solving this issue? Re-connecting XG Firewall to Sophos-Central?
In reply to HuberChristian:
the above link by lferrara is what was done using Chrome web browser
In reply to lferrara:
Thank you! this worked for me!