Sophos Central Endpoint and SEC: Computers fail/hang on boot after the Microsoft Windows April 9, 2019 update. Please follow knowledge base article 133945
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I have purchased a previously-owned Sophos XG-115 firewall. The device is still registered to the original owner. There are also several active (i.e., not-yet-expired) subscriptions installed on this device. Questions:
you should contact Sophos Support or your Partner. We cannot help you in that here.
Did you get this sorted? I am having the same issue.
In reply to patan32:
Hello, Ronald. I have not yet pursued this. So unfortunately, the Sophos appliance is still sitting on the shelf. :-) :-(